Michael Caceci enjoys a diverse, successful career as a business executive and entrepreneur. He is the founder and owner of Excellerated Performance LLC, a consulting and professional development services firm based in Pittsford, New York.

Mike brings extensive business experience to every client engagement. His areas of expertise include sales, sales management, general management, marketing, business operations, strategic planning, leadership, and driving organizational change. When clients work with Mike, they gain the value of working with someone who has:

• Led teams in a highly competitive industry, consistently exceeding multi-million dollar sales revenue and profit plans.
• Successfully developed and launched marketing programs for a major division of a Fortune 100 company, including an industry-first total satisfaction guarantee covering high-value business services. The result of this program alone was a doubling of new business orders within the first 120 days after its launch.
• Led project teams for two organizations that applied for and won the coveted Malcolm Baldrige National Quality Award and Canada’s National Award for Excellence.
• Helped numerous small and mid-sized firms to increase sales, develop effective strategic plans, acquire critical leadership skills and achieve their goals.

Mike holds a BA in psychology and an MBA in marketing management. As a Resource Associates Corporation (RAC) Affiliate, he is certified to deliver RAC-based programs and is part of an international network of independent consultant/human resource development professionals. Mike is a Lean Six Sigma Black Belt. He has served as a Senior Reviewer and Judge for the Empire State Advantage, New York State's business excellence certification and quality award program. Mike is currently a board member of the Rochester Small Business Council. He is also a member of the Greater Rochester Quality Council and Rochester Professional Consulting Network. [ top ]
 

---

Mike Wallace began his business career in 1973 with Xerox Corporation and has over 30 years of experience in supply chain management, customer service, marketing operations, financial planning and analysis, and quality management. As a senior leader with extensive cross-functional experience, he has consistently helped senior executives achieve these mission-critical objectives:

• National, billion-dollar revenue and profit objectives for the largest division of Xerox.
• Successful coordination of national demand planning and order fulfillment processes with a $200 million expense budget and 400 people.
• Reduction of excess equipment assets by 25%, exceeding division objectives.

Mike was recognized by the sales organization for his contributions with three Xerox President Club awards, the highest form of recognition at Xerox. He was also the recipient of Xerox’s Excellence in Customer Satisfaction award.

Mike joined Excellerated Performance as an independent Senior Associate after retiring from Xerox Corporation. He is a trained, certified facilitator in Fortune 100 environments, helping clients achieve extraordinary results and turn their visions into reality. In this role, he is authorized to provide Excellerated Performance services to help people and organizations achieve their personal and professional goals.

Mike holds a BS in business and economics and an MBA in finance and management. He is a professor at Medaille College in their graduate study programs. He is a veteran of the United States Air Force and was awarded the U. S. Commendation Medal for extraordinary duties during the Viet Nam era. [ top ]
 

---

Vision and Mission

Vision:
Our vision is to help people and organizations excel at what they do, perform at higher levels and achieve success through our unparalleled programs and services.

Mission:
Our mission is simple. We build habits of excellence for accelerated results by offering a comprehensive range of consulting, organizational and personal development services. Clients receive a significant a return on their investment as measured by the achievement of specific business and personal goals.

Five core values guide our business:

1. Honesty and Integrity. The truth, the whole truth and nothing but…It’s the way we work.
    
2. Commitment. Promises made are promises kept.
    
3. Clients First…Always. Our clients are the reason we exist; their success determines ours!
    
4. Value-Added Partner. We measure our performance and guarantee satisfaction.
    
5. Community and Family. We give time and add value to the people and places in our lives.