Michael Caceci enjoys a diverse, successful career as a business leader and entrepreneur. He is the founder and owner of Excellerated Performance LLC, a consulting and professional development services firm based in Pittsford, New York.

Mike brings extensive business experience to every client engagement. His areas of expertise include sales, sales management, general management, marketing, business operations, strategic planning, leadership, and driving organizational change.

When clients work with Mike, they gain the value of working with someone who has:

• Met the challenge of leading teams in a highly competitive industry, consistently exceeding multi-million dollar sales revenue and profit plans.
   
• Successfully developed and launched marketing programs for a major division of a Fortune 100 company, including an industry-first, total satisfaction guarantee covering high-value business services. The result of this program alone was a doubling of new business orders within the first 120 days after its launch.
   
• Led project teams for two organizations that won the Malcolm Baldrige National Quality Award and Canada’s National Award for Excellence.
   
• Helped numerous for-profit businesses and non-profit organizations increase revenues, develop strategic business plans, acquire critical leadership/management skills and achieve specific goals

Mike holds a BA in psychology and an MBA in marketing management. As a Resource Associates Corporation (RAC) Affiliate, he is certified to deliver RAC-based programs and is part of an international network of independent business consulting/human resource professionals.

Mike is certified as a Lean Six Sigma Black Belt and led multiple process improvement project teams. He served as a Senior Reviewer and Judge for the Empire State Advantage, the former New York State business excellence certification and quality award program.

Mike is currently a board member of the Rochester Small Business Council. He is also a member of the Greater Rochester Quality Council, the National Human Resources Association—Rochester Chapter, and the Rochester Professional Consulting Network. [ top ]
 

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Mary Jeanne Mooney has built a successful career in helping companies large and small to significantly improve business practices, customer loyalty, and the bottom line. She joined Excellerated Performance in 2011 as an independent associate to apply her unique combination of corporate training and retail business experience to facilitate growth and productivity for EP clients.

When clients work with Mary Jeanne, they gain the value of working with someone who has:

• Successfully implemented a major change initiative, Leadership Through Quality (LTQ), across four major Xerox business units to refocus employee skills, knowledge, attitudes, and actions at a critical time in the company’s history.
   
• At the Industrial Management Council, collaborated with trainers from Xerox and Kodak to blend both organizations’ approaches to Total Quality Management (TQM), combining senior level strategic planning, team-building, and process improvement methods. She delivered comprehensive training to IMC member companies, gaining insights into the challenges of smaller for-profit private businesses and non-profit organizations.
   
• Applied customer-focused, TQM principles within a retail business in the bicycle industry. Was this cycling sport store's lead revenue generator; initiated activities such as the creation, design, and management of an annual charity cycling event that has raised over $30,000 in private donations for cancer research and wellness groups. Managed activities and events that provided a constant flow of new customers who serve as a reliable foundation for continued growth for the store and the charities she supports.

Mary Jeanne holds a BA in Speech Communications from Ithaca College. She is active in the greater Rochester community through her support and volunteer work with organizations that include Safe Journey Inc., the Western New York Wellness Program, and Therapy Dog International Inc. [ top ]
 

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Mike Wallace began his business career in 1973 with Xerox Corporation and has over 30 years of experience in supply chain management, customer service, marketing operations, financial planning and analysis, and quality management. As a senior leader with extensive cross-functional experience, he has consistently helped senior executives achieve these mission-critical objectives:

• National, billion-dollar revenue and profit objectives for the largest division of Xerox.
   
• Successful coordination of national demand planning and order fulfillment processes with a $200 million expense budget and 400 people.
   
• Reduction of excess equipment assets by 25%, exceeding division objectives.

Mike was recognized by the sales organization for his contributions with three Xerox President Club awards, the highest form of recognition at Xerox. He was also the recipient of Xerox’s Excellence in Customer Satisfaction award.

Mike joined Excellerated Performance as an independent Senior Associate after retiring from Xerox Corporation. He is a trained, certified facilitator in Fortune 100 environments, helping clients achieve extraordinary results and turn their visions into reality. In this role, he is authorized to provide Excellerated Performance services to help people and organizations achieve their personal and professional goals.

Mike holds a BS in business and economics and an MBA in finance and management. He is a professor at Medaille College in their graduate study programs. He is a veteran of the United States Air Force and was awarded the U. S. Commendation Medal for extraordinary duties during the Viet Nam era. [ top ]
 

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Vision and Mission

Vision:
Our vision is to help people and organizations excel at what they do, perform at higher levels and achieve success through our unparalleled programs and services.

Mission:
Our mission is simple. We build habits of excellence for accelerated results by offering a comprehensive range of consulting, organizational and personal development services. Clients receive a significant a return on their investment as measured by the achievement of specific business and personal goals.

Five core values guide our business:

1. Honesty and Integrity. The truth, the whole truth and nothing but…It’s the way we work.
    
2. Commitment. Promises made are promises kept.
    
3. Clients First…Always. Our clients are the reason we exist; their success determines ours!
    
4. Value-Added Partner. We measure our performance and guarantee satisfaction.
    
5. Community and Family. We give time and add value to the people and places in our lives.